Our Offering​
RoadmapMetrics helps growing companies improve the systems, processes, integrations, and reporting that finance and operations teams depend on.
We work across NetSuite, ERP, accounting systems, CRM, AP automation, inventory tools, reporting platforms, and related business applications - with a practical focus on making the technology fit the way the business actually runs.
Our work often includes implementation support, post-go-live remediation, business process mapping, systems integration, reporting improvement, project leadership, and long-term technology roadmap planning.
What we do
We help companies understand what is working, what is breaking, and what needs to change across finance, accounting, operations, and systems.
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Typical areas of support include:
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NetSuite configuration and optimization
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ERP implementation support and project leadership
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Post-go-live remediation and cleanup
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Business process mapping and As-Is / To-Be design
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Systems integration and data flow improvement
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Reporting, dashboards, saved searches, and KPI design
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Finance operations, close, AP, purchasing, inventory, and controls
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Independent oversight of implementation partners and technical vendors
Outcomes
Clients work with RoadmapMetrics to achieve:
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Cleaner, more reliable business processes
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Better use of NetSuite and related systems
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Less manual work and fewer unnecessary workarounds
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Clearer reporting aligned to how the business actually operates
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Improved communication between finance, operations, IT, and outside vendors
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A more practical systems roadmap for growth
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Confidence that technology decisions are being made with the business in mind
How it works
Step 1 Understand the business
We start by learning how the company actually operates: the people, processes, systems, data, reporting needs, pain points, and long-term goals.
Step 2
Map the current state
We review the As-Is environment across systems, workflows, integrations, reporting, approvals, controls, and manual workarounds.
Step 3
Design the future state
We define the practical To-Be process: what should change, what should stay, what can be fixed quickly, and what requires a longer-term roadmap.
Step 4
Execute and support
We help configure, manage, document, test, coordinate, and stabilize the work - either directly or alongside your internal team, implementation partner, or technical resources.
What we review
A practical review across the areas that typically determine whether systems projects succeed or struggle:
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Business process
Workflows, handoffs, approvals, bottlenecks, ownership, workarounds, documentation, and whether the system reflects how the business actually operates.
Finance & accounting operations
Month-end close, AP, purchasing, expenses, inventory, revenue recognition, reconciliations, reporting cadence, controls, and recurring manual effort.
Systems & configuration
NetSuite, ERP/accounting systems, CRM, AP automation, inventory tools, approvals, roles, permissions, workflows, fields, forms, scripts, saved searches, dashboards, and modules.
Integrations & data flow
How information moves between systems, where data is duplicated, where errors occur, where timing breaks down, and where teams lose trust in the numbers.
Reporting & decision support
Financial reporting, management reporting, operational dashboards, KPIs, segment reporting, customer/job/project/item/location views, and Excel-heavy processes.
Project execution
Implementation plans, partner/vendor performance, open issues, testing, documentation, training, change management, and whether the project has the right leadership structure.
Who we help
RoadmapMetrics is a strong fit for companies that are growing, changing, or realizing their systems have not kept up with the business.
We commonly help organizations that:
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Use NetSuite or are evaluating NetSuite
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Recently went live and are now dealing with missed configurations or unfinished work
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Need better reporting by customer, job, project, item, department, location, program, or entity
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Have multiple systems that do not communicate cleanly
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Are relying too heavily on spreadsheets and manual workarounds
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Need help managing an implementation partner or technical vendor
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Want stronger finance operations, controls, and reporting discipline
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Need a practical technology roadmap before committing to a larger project
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Have finance, operations, and IT teams that need better alignment
Industries commonly supported:
Life Sciences / BioTech • Software • Healthcare • Manufacturing • Professional Services • Construction & Real Estate • Non-profit
Engagement flexibility
RoadmapMetrics can support clients in several ways depending on the need:​​
Advisory & assessment
A focused review of your systems, processes, reporting, integrations, or implementation project to identify what is working, what is broken, and what should happen next.
Hands-on execution
Configuration, reporting, documentation, testing, cleanup, workflow improvement, process redesign, and implementation support.
Project leadership
Oversight of ERP, NetSuite, reporting, integration, finance transformation, or remediation projects — including coordination with internal teams and outside vendors.
Long-term support
Ongoing fractional systems, finance operations, or project leadership support for companies that need a trusted resource over time.
Scalable project teams
Engagements can begin with Justin directly and expand as needed through trusted subcontractors and specialized resources. If a project requires additional functional, technical, reporting, data, or project management support, RoadmapMetrics can scale the team without forcing a large-firm engagement model.
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Why RoadmapMetrics
Most firms approach systems projects from only one angle.
Some focus on technology.
Some focus on accounting.
Some focus on staffing.
Some focus on project management.
RoadmapMetrics connects all of it.
We understand finance, accounting, operations, systems, data, reporting, and implementation execution - and we know that successful projects require more than simply configuring software.
What makes us different:
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Senior-led, practical consulting
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NetSuite-first, but business-systems focused
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Finance, accounting, operations, and technology expertise in one place
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Hands-on execution, not just recommendations
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Ability to manage implementation partners and technical vendors
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Flexible engagement model with less commitment than large consulting firms
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Scalable support when additional resources are needed
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No pressure to overbuild, oversell, or turn every issue into a major project
At RoadmapMetrics, we believe the technology is usually the easy part. The real work is understanding the business process, designing the right future state, and making sure the system supports how the company actually runs.
Most firms either place talent or deliver recommendations. RoadmapMetrics delivers operator-led diagnosis + hands-on execution.
RoadmapMetrics, Inc. is by Justin Dovidio (MBA) with extensive experience across finance, accounting, operations, and technology including reporting automation and ERP environments (NetSuite, QuickBooks Enterprise, Sage, Oracle, SAP), with a focus on turning systems into decision-ready reporting.
Fully insured. Professional services delivery through an incorporated entity.
TESTIMONIALS
“JUSTIN'S INSIGHT'S WERE INVALUABLE IN OUR EARLY STAGES. HIS ABILITY TO SIMPLIFY COMPLEX CHALLENGES AND PROVIDE ACTIONABLE STRATEGIES WAS A GAME-CHANGER FOR US."
ALESSANDRO AGNELLO / CEO / TRUE DATA OPS
"JUSTIN AND HIS TEAM WERE INSTRUMENTAL IN UNCOVERING THE TRUE ROOT CAUSES OF OUR OPERATIONAL CHALLENGES, HELPING US DISTINGUISH BETWEEN PROBLEMS AND SYMPTOMS. WHEN WE PIVOTED, JUSTIN CONDUCTED THOROUGH RESEARCH AND DEVELOPED A 3-YEAR FORECAST MODEL THAT VALIDATED OUR NEW DIRECTION, ENABLING US TO MOVE FORWARD WITH CONFIDENCE."
MARCEL SCHUAB / FOUNDER / MAPLEWOOD EVENT SERVICES
A History of Success
Engage RoadmapMetrics Like Any Professional Services Vendor
- ERP Implementation Lead / Program Owner (NetSuite Focus)
- Vendor-Compliant Consulting Firm (S-Corp, insured, invoicing)
- Integrations + Data Migration Oversight
- Finance + Operations + IT Alignment (no translation loss)